Malatya Software Partner: Apricot & Export

Malatya software needs: an enterprise software partner for apricot exporters and rebuilding businesses

Malatya is synonymous with apricots, but its economy is broader than a single crop: dried apricot processing and exports, textile and apparel plants in the organized industrial zone (OIZ), and food and trading companies together form a production network. Malatya software needs grow out of that network: lot-level traceability, export documentation, production tracking and, above all, confidence that business data will not be lost.

The earthquakes of 6 February 2023 forced many Malatya businesses to rebuild not only their premises but also their records, servers and ways of working. This guide is written for manufacturers, exporters and larger organizations going through that rebuilding process. Aksiyon Soft is headquartered in Samsun; we have no branch or office in Malatya. We run projects remotely and plan on-site visits for critical phases such as discovery and go-live.

In short

Malatya produces roughly 90 percent of Türkiye's dried apricots, which makes lot and batch traceability critical.
"Malatya Kayısısı" has been a registered Protected Designation of Origin in the EU since 2017, so origin and labeling data must be managed carefully.
In the post-earthquake period, the first priority is to secure business data with cloud backups and a business continuity plan.
With a smaller workforce in OIZ textiles, digital production tracking matters more than ever for productivity.
Aksiyon Soft delivers Malatya projects remotely from Samsun and plans on-site visits when the project needs them.

Why are apricots and exports a software topic in Malatya?

According to the 2025 Apricot Product Report by TEPGE, the agricultural economics institute of the Ministry of Agriculture and Forestry, Malatya accounts for about 90 percent of Türkiye's dried apricot production and about 55 percent of global dried apricot production. The same report states that Türkiye supplied 46.5 percent of world dried apricot exports in 2024, around 76,400 tons. "Malatya Kayısısı" was registered as a Protected Designation of Origin in the European Union by Commission Implementing Regulation (EU) 2017/1220, published on 7 July 2017.

Figures from the Southeastern Anatolia Exporters' Associations (GAİB) show that Malatya's exports were about 335 million US dollars in 2025, down 21.3 percent from roughly 425.5 million dollars in 2024. In a shrinking market, documenting every shipment correctly, analyzing rejected lots quickly and offering buyers a trustworthy traceability record all become competitive advantages.

Lot tracking for dried apricot and dried fruit exports — market display — For dried apricots and other dried fruit, every lot should record which grower it came from, which steps it went through and which shipment it left in. Illustrative image.

The table below summarizes the processes we see most often in Malatya businesses, the typical situation today and the software approach that tends to work.

Process	Common situation	Software approach that fits
Apricot purchasing and intake	Grower, quantity and quality data kept in notebooks or spreadsheets	Mobile intake screen, weighbridge integration, grower and plot records
Processing, sorting and packing	Batch numbers lost between processing steps	Lot-based production tracking, barcoded packaging labels
Exports and documentation	Proforma, packing list and invoice prepared separately	Export module inside the ERP, e-invoice integration, document archive
OIZ textiles and apparel	No visibility of order status by style, size and color	Production tracking, operation and subcontractor monitoring, customer reporting
Data security and continuity	Dependence on a single server and a local backup	Cloud backups, disaster recovery plan, role-based access

Apricot traceability: how do you track a lot from orchard to container?

Traceability means being able to show, in a few clicks, which grower the product in a given pack came from, when it was purchased, which processes it went through and which customer received it. For a high-volume product such as apricots, collected from many small growers, that is only possible with a system that captures data at the source.

Grower and intake records

At the purchasing point, each delivery is recorded with the grower, plot or village, quantity and an initial quality observation. Feeding weighbridge readings straight into the system eliminates manual typing errors. The same record also becomes the basis for paying the grower.

Lots, processing and packaging

Incoming and outgoing batches are linked at every step: sorting, washing, drying, grading and packing. A barcode or QR code printed on the pack opens the entire chain backwards. When a customer complaint or a lab result flags a problem, you can see which lots are affected in minutes rather than hours.

Quality and certificate records

Lab analyses, quality control forms and the certificates required for export are attached to the relevant lot. The document pack an importer asks for can then be prepared from a single screen.

How can export documents and e-document processes be simplified?

In an exporting company, the same information is often typed again and again into the proforma invoice, the packing list, the export invoice and the customs declaration. Under General Communiqué No. 509 on the Tax Procedure Law issued by the Revenue Administration (GİB), taxpayers registered for e-invoicing have been required since 1 July 2017 to issue invoices for goods exports as e-invoices. That makes it even more important for the ERP to generate export invoices automatically, from correct data.

In a well-designed export module, order data is entered once; the proforma, packing list, e-invoice and shipping documents are all derived from that record. Exchange rates, Incoterms and customer-specific price lists are defined in the system. For the latest technical changes on the e-invoice side, see our article on the GİB UBL-TR update and e-invoice integration.

Where should businesses start when re-digitalizing after the earthquake?

According to the preliminary field report by AFAD, Türkiye's disaster and emergency management authority, two earthquakes struck on 6 February 2023: a Mw 7.7 event centered in Pazarcık at 04:17 and a Mw 7.6 event centered in Elbistan at 13:24. Malatya was among the 11 affected provinces, and the second earthquake was particularly destructive there. The Fırat Development Agency's TRB1 Regional Plan for 2024–2028 notes that many workplaces in Malatya collapsed or were damaged and that a significant share of the population migrated after the disaster; the plan names post-earthquake recovery as its most important strategic priority.

KOSGEB, Türkiye's SME development agency, listed Malatya among the Group 1 provinces in its post-earthquake SME revival support program, financed with a World Bank loan. Support like this gives working capital some breathing room, but lasting recovery requires rebuilding operations on a sounder footing.

In our experience, the following order works well when re-digitalizing: first clean up the master data (customers, suppliers, products, inventory) and bring it into one place; next move critical processes to a cloud-based system that can be reached from anywhere; and only then add the reporting and automation layer. For teams working from container offices or temporary premises, a system accessible from a browser and a phone is especially important.

Why should cloud backups and business continuity be a priority?

A backup routine that relies on a single office server and an external drive in the same building can mean losing everything if that building is damaged. A business continuity plan defines in advance how quickly the business can regain access to each system after a disaster and how much data loss it can tolerate at most.

In practice, the widely used "3-2-1" approach is a good starting point: keep three copies of your data, on two different types of media, with at least one copy in a different geographic location. Encrypting backups, running regular restore tests and limiting access through role-based permissions should also be part of the plan. Rather than assuming backups exist, you need to prove regularly that they can be restored.

What role does software play in OIZ textiles and apparel?

In a December 2025 statement to the local press, Oğuzhan Ata Sadıkoğlu, president of the Malatya Chamber of Commerce and Industry, said that factories in the OIZ suffered no physical damage in the earthquake but lost many staff to migration; the number of factories in the OIZ fell from 403 to 377, and textiles account for 52 percent of OIZ employment. In a plant that must fulfil the same orders with fewer people, visibility of every operation is a precondition for productivity.

Software for Malatya OIZ textile and apparel production — sewing line — In apparel, seeing order status by style, size and color along with line efficiency in real time makes a difference when working with a smaller workforce. Illustrative image.

The main contributions of software in textiles and apparel are order tracking across the style, size and color matrix, barcode-based progress recording through cutting, sewing and packing, monitoring work sent to and returned from subcontractors, and regular status reporting to brand customers. Operator-level efficiency data also provides a solid basis for training and line balancing decisions.

Arslantepe Mound excavation site, Malatya — UNESCO World Heritage

Malatya apricot orchards — grower and plot level traceability

Middleware and system integration: typical scenarios in Malatya

In a business that is rebuilding, programs bought at different times often cannot see each other. A middleware layer manages the data flow between those systems from one point; it queues failed messages, retries them and keeps an audit trail. For architectural detail, see our article on enterprise integration and middleware architecture. These are the scenarios that stand out in Malatya:

Weighbridge and intake to lot records: at an apricot processor, the weighing result and grower details automatically open a new lot record.
ERP to e-invoice and export documents: the proforma, packing list and export e-invoice are generated from the order record, and the e-invoice provider's responses are written back to the ERP.
Apparel production to ERP: barcode scans at cutting, sewing and packing update order status and inventory movements.
On-premises systems to cloud backup: internal databases are copied to the cloud in encrypted form at set intervals, and restore tests are reported automatically.
Customer portal and orders: overseas buyers and brand customers follow order and shipment status through a portal.

For these integrations you can rely on our API and integration service, and for orderly archiving of export and quality documents, our enterprise document management platform.

How does a project with a remote software partner work in Malatya?

Working with a team that has no office in Malatya does not slow things down when the process is set up well. Sprint demos happen over video calls, the test environment is always accessible and every request is logged in an issue tracker. For steps such as field discovery, user training and go-live, we plan on-site visits.

Our Adıyaman enterprise software guide and Diyarbakır software partner article cover similar needs in neighboring provinces affected by the earthquakes. For industrial and export-oriented provinces, our guides for Gaziantep, Sivas, Kayseri and Yozgat may also help.

Checklist: before you start a software project in Malatya

Identify records that were lost or scattered, and list the data that needs to be rebuilt.
Assign an owner to consolidate master data such as customers, suppliers, products and inventory in one source.
Mark on the process map where the lot number gets lost between intake and shipment.
List the documents and certificates your export customers require.
Review your current backup routine: where are backups kept, how often are they taken, and when was the last restore test?
Agree with management on acceptable data loss and how quickly systems must be back online.
Confirm your e-invoice provider and the export invoice scenarios you need.

How can Aksiyon Soft help?

Aksiyon Soft is a software company headquartered in Samsun that delivers enterprise projects remotely across Türkiye. Our engagement model with a Malatya company has four steps:

Discovery: we map processes, existing systems, your backup routine and integration points together, with a planned site visit if needed.
MVP: we get the most critical process, such as lot traceability or the export document flow, running quickly.
Sprint demos: we work in two-week cycles and demo working software at the end of each sprint.
Hypercare and SLA: after go-live we provide an intensive support period, followed by maintenance and support under a written service level agreement.

For ERP, production and process projects, see our enterprise software solutions page. The most common mistake we see in rebuilding businesses is moving the old way of working into a new system unchanged; we recommend simplifying processes first.

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Frequently asked questions

Do you have an office in Malatya?

No. Aksiyon Soft is headquartered in Samsun and has no branch or office in Malatya. We run projects remotely and plan on-site visits for critical phases.

What should be the first step in a Malatya software project?

Usually the first step is to clean up master data, bring it into one place and secure your backup routine. An MVP is then planned for the process that wastes the most time.

Does a small apricot business really need a traceability system?

Regardless of size, export customers increasingly ask for origin and batch information. A solution that starts with a simple mobile intake screen and barcoded labels is practical for small businesses too.

Is it safe to move our data to the cloud?

When designed properly, yes. With encryption, role-based access, access logs and regular restore tests, cloud backups are far more resilient than a single office server. Requirements under Türkiye's personal data protection law (KVKK) are handled as part of the design.

Do we need to replace our current accounting software?

Not always. You can keep your existing accounting or ERP system and build traceability, production or export modules alongside it, connected through a middleware layer.

How is support handled after go-live?

After go-live we run an intensive hypercare period. From then on we provide remote maintenance and support under an SLA with defined response times.

Let's talk about your project

Let's clarify what software your processing, export or production operations in Malatya really need. Reach us through our contact page; in the first call we will listen to where you are today and propose a practical roadmap.

Malatya Software Partner: Apricot Exports, Traceability and Business Continuity